Shipping
Shipping to France : We offer free delivery in mainland France from 89€ of purchase. All orders placed will be processed and shipped within 24 to 48 hours. Please note that business days do not include weekends or public holidays. Once your order has shipped, you will receive a confirmation email with a tracking number to track your package until delivery. Delivery time is 5 to 8 business days for standard shipping and 3 to 5 business days for express shipping.
Shipping to Europe : For deliveries within Europe, shipping costs apply depending on the destination. Delivery time is estimated between 5 and 8 business days. Shipping costs are calculated automatically and displayed during checkout. Orders are shipped via standard delivery and include tracking, which you can use to follow the progress of your order.
International shipping : We offer international shipping options for customers outside Europe. Shipping costs are calculated based on the destination and the weight of the package. Delivery time varies from 3 to 8 business days depending on the destination. Please note that international orders may be subject to customs duties and taxes imposed by the destination country, for which the customer is responsible. A tracking number will also be provided for each international order.
General information:
- Order confirmation: a Once your order has been placed, you will receive an email confirmation with your order details.
- Order tracking: uA tracking number will be provided for all orders, allowing you to track the progress of your shipment until delivery.
- Possible delays: While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, such as customs delays, public holidays, or periods of high demand. We will keep you informed of any situation impacting the delivery of your order.
- Return policy : If you wish to return a product, please consult our return policy for applicable terms and conditions.
We are committed to providing you with an efficient and transparent shipping experience. If you have any questions or concerns regarding the shipping of your order, please feel free to contact us at the following email address: contact@airtravia.com.
